 High and stable quality of TRACE MODE® and T-FACTORY.exe® software as well as their technical support is ensured by AdAstra Research Group, Ltd process oriented TOTAL QUALITY MANAGEMENT. The company has developed, executed and implemented a quality management system built with the use of most advanced international methods and information systems.
The AdAstrA quality management system fully complies with the international standard ISO 9001:2000. The conformity of compliance the AdAstrA’s quality management system to the ISO 9001:2000 standard is checked and annually being confirmed by the German certification body TUV CERT.
The AdAstrA's quality management system covers business processes of development, manufacturing and technical support. TRACE MODE® is the first in the CIS countries and the second in the world SCADA/HMI-system, which development and technical support is certified for the compliance with ISO 9001:2000.
The AdAstrA quality management technologies provide quality control at every stage of the product life cycle – from design to the customer care. Every software release undergoes a severe multistage testing, which results are thoroughly fixed and analyzed. Practically all company’s document flows covered by the quality management system are managed in the electronic form. Software products, which quality does not comply with the company standards will not be officially issued.
AdAstrA conducts permanent customer satisfaction monitoring.
The AdAstrA quality management keeps the TRACE MODE® quality above the industry matches. Due to this fact, TRACE MODE® is widely used in critical control systems of hazardous productions in nuclear, chemical, defence, etc. industries. |
